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Terms & Conditions

1. Acceptance of Terms

By accessing or using houndsforheroes.net, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the site.

2. Organization Overview

Hounds for Heroes, Inc. is a 501(c)(3) nonprofit organization dedicated to supporting first responders, MSA survivors, and combat veterans through the placement of trained service dogs.

3. Eligibility and Use

Users must be at least 18 years old or have parental consent to use this site. You agree not to use the site for any unlawful purpose or in violation of any applicable laws.

4. Privacy and Confidentiality

All personal and health-related data shared through applications or communications are protected under our privacy policy. We do not share information without explicit consent unless required by law.

5. Intellectual Property

All content on this site—including text, graphics, logos, and media—is the property of Hounds for Heroes or its contributors and is protected by copyright laws. You may not reproduce or distribute any content without written permission.

6. Service Dog Application Process

Applicants must meet eligibility criteria including verified diagnoses of PTSD, TBI, or MST and honorable service history. The full process includes interviews, background checks, and training phases.

7. Limitation of Liability

Hounds for Heroes is not liable for any damages arising from the use or inability to use the website or services. All services are provided “as is” without warranties of any kind.

8. Third-Party Services

Our website may link to third-party services (e.g., Shopify, Wix). We are not responsible for the content or practices of these external sites.

9. Modifications

We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.

10. Contact Information

For questions or concerns, contact:

Scott Grimes

Partner, Mattison

6510 Telecom Drive, Suite 200, Indianapolis, IN 46278

Email: info@houndsforheroes.net

11. User Responsibilities

By using this website, you agree to:

- Provide Accurate Information: If you submit applications, donations, or inquiries, you must ensure all information is truthful, complete, and current.

- Respect Community Standards: You will not post or transmit any content that is unlawful, abusive, defamatory, obscene, or otherwise objectionable.

- Protect Login Credentials: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

- Use Site Lawfully: You agree not to use the site for any fraudulent or malicious purposes, including attempting to gain unauthorized access to systems or data.

- Honor Intellectual Property: You will not copy, distribute, or use any content from the site without prior written permission from Hounds for Heroes.

- Report Misuse: If you become aware of any misuse of the site or violations of these Terms, you agree to notify us promptly.

12. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to your use of the Hounds for Heroes website or services, the parties agree to attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved informally, the parties agree to submit the matter to mediation before a mutually agreed-upon mediator located in the State of Indiana. If mediation is unsuccessful, the dispute shall be resolved in the state or federal courts located in Marion County, Indiana, and you consent to the exclusive jurisdiction and venue of such courts. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles.

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